Support

Something not working, or a question about how FIREBIRD handles your stuff?

Do I need an account?

No. Goals, challenges, receipts, voice logging and your journal all work without one. An account is only needed to share a challenge with another person — they need something to join.

Someone sent me a link but I don't have the app.

Open the link on your phone and you can see the challenge and start logging straight from the browser. Installing the app is optional.

Why does my challenge not show up on Today?

Today only lists what's actually due. A Monday/Wednesday/Friday challenge won't appear on a Tuesday — it'll be under "Running, not today". Challenges with a future start date appear under "Starting soon".

Can I fix a receipt after I've made one?

Yes. Open the receipt and tap Edit what it says. Voice transcription mishears names and numbers, so this is expected, not a failure.

What does FIREBIRD do with Apple Health?

It reads workouts, sleep, mindful minutes and steps — read-only — purely to offer them back as suggested proof so you don't retype what you already did. It stays on your device, is never uploaded, and nothing is logged without you tapping it. Details on the privacy page.

How do I delete my data?

Settings → Delete account permanently removes your account and everything of yours from our servers. Settings → Reset all FIREBIRD data erases what's on the device. Deleting the app removes all local data, including your journal.

Is my journal private?

Completely. It's stored only on your device and there's no code in FIREBIRD that uploads it. Even people in your challenges can't see it.

Anything else — bugs, requests, or a data question — write to us and a person will reply.

hello@firebird.life